Frequently asked questions

Q: Why does the One Step Gel lift from my natural nail?
A: 1) One Step Gel can lift if you forgot to use bonder before applying the first layer of gel
2) One Step-Gel can lift if you applied to little gel to your nails. This happens because there is not enough curing agent on your nail, causing the gel to lift
3) One Step Gel can lift if you have not removed all the natural oil from your nail plate
4) One Step Gel can lift if you cured the Gel for less than 2 minutes
5) One Step Gel can lift if you applied the Gel onto your skin/cuticles
6) One Step Gel can lift if you did not apply the Gel right up to the edge of your nail


Q: Why does the Colour Gel lift?
A: 1) Colour Gel can lift if you did not apply the One Step Gel as a base layer
2) Colour Gel can lift if you applied the Gel onto your skin/cuticles
3) Colour Gel can lift if you mixed to much pigment with to little One Step Gel


Q: Why do my nails look dull after a couple of days?
A: You need to remove and reapply the Top Coat once every week

Q: Is your Gel a Soak Off Gel or a Buff Gel? 
A: The One Step Gel is a soak off Gel but there is no need to soak our Gel every single time, as it does not yellow or lift. Personally on our own nails we never soak as filling is much easier for us, but we believe that you can Gel it anyway you like it.... if you prefer soaking that option is there for you to choose.

Q: What do I do with my excess Colour that I mixed? Can I store it or should I through it away?
A: You can store it. We sell empty Gel pots for this very reason. But we suggest that you only mix enough for one overlay and not ten. If there is anything left over you can store it.

Q: Do you give training?
A: Yes
We offer various training, we do training for Guardian Angels, that would be the person that sees and opportunity to start her own business by selling our nail products
We do Nail Technician training, that would be the person who wants to open a nail bar of salon and offer her services to the public at a cost

Q: What is Gel?
A: Gel is a nail system that enhances you natural nails. A uv lamp is used to cure or set the Gel onto the nail plate.

Q: Why does the Gel wipe off ?
A: If you have applied a thick layer of Gel it is possible that the uv rays was not able to penetrate through the Gel and cure properly. The thinner the Gel the better it cures, but be careful a too thin layer will also not cure as there could be no curing agent. There needs to be a healthy medium.

Q: Why does the Gel pull away from the sides before I cure?
You will probably find that you have applied the Gel to thick. Try working a bit thinner. In the case of colour: You have probably mixed too much pigment into the Gel

Q: Can my UV Bulbs become inefficient overtime?
A: Yes
If the Gel does not cure or set in the time allowed the UV Bulbs must be replaced. We suggest that you change your bulb once a year.

Q: Why is the Gel still sticky after it has been cures for 2 min.
A: The Gel will always be sticky after it has been cured. This does not mean that it hasn’t cured, it just means that you have to Sanitize to get rid of the stickiness. (It is not necessary to Sanitize between each layer.)